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- srikanth_cgOccasional ContributorI have seen this sometimes in 5.0 version as well for binary files. I found a workaround which is just click on "Pause" and then "Start", the comments and the chat window will load after that!
- nlterryContributorThis issue was fixed in v6.1.6103, so upgrading to at least that version should take care of that problem for you.
- bdomahonNew ContributorGreat, thanks! Can the client be upgraded without upgrading the server to resolve the issue? If not the workaround (hit pause and then start) will work for us until we can upgrade the server.
- nlterryContributorBrian,
We don't usually recommend using newer clients with older servers. In some cases it may work, but we recommend the server be the same version, if not newer, than the client.
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