Re: Action Items not loading in Web GUI Home Page, Desktop GUI
Probably, you have faced a known issue - COLLAB-5920. The fix is planned for one of the future releases of Collaborator 12.
To work this around, please try the following approach:
Look for non-closed reviews in which the user is a participant (Reviews in Progress report) As the user, view each review and mark any unread comments as 'read' (click on "Mark all read" for each conversation)