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ReadyAPI takes 450 seconds to start under Applocker

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Occasional Contributor

ReadyAPI takes 450 seconds to start under Applocker

Hi

 

My company has implemented AppLocker. This means no files can be executed from the user profile, ie. from %APPDATA%.

 

Event viewer: 

%OSDRIVE%\USERS\<user>\APPDATA\LOCAL\JXBROWSER\7.1\BROWSERCORE64.EXE was prevented from running.

 

Starting from ReadyAPI v3.2.0 it takes the program 450 seconds to start up, during which I can only see a white screen. Then another 450 seconds of freezing after start-up if I hit the "wrong" element, eg. if I click 'Endpoint Explorer'.

 

After start-up the dashboard reads: Browser component disabled.

The issue persists in the latest version 3.3.2.

 

I can live w/o the browser, but waiting 450 seconds every time I start ReadyAPI is not good.

 

Can the browsercore sub-process be noved or started from another location (eg. under program files)?

Or can the browser component be disabled alltogether?

 

System: Windows 10, 64 bit.

Install dir: C:\Program Files\SmartBear\ReadyAPI-3.3.2

 

Cheers

1 ACCEPTED SOLUTION

Accepted Solutions
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Community Manager

Re: ReadyAPI takes 450 seconds to start under Applocker

I think the Support Team should take a look at this one. This would need a thorough investigation. Please file a support ticket by this link - https://support.smartbear.com/message/?prod=ReadyAPI

 

The Community would be thankful if you post the final solution when you get it from the Support team, too! Thank you.


Sonya Mihaljova
Community and Education Specialist

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️

View solution in original post

1 REPLY 1
Highlighted
Community Manager

Re: ReadyAPI takes 450 seconds to start under Applocker

I think the Support Team should take a look at this one. This would need a thorough investigation. Please file a support ticket by this link - https://support.smartbear.com/message/?prod=ReadyAPI

 

The Community would be thankful if you post the final solution when you get it from the Support team, too! Thank you.


Sonya Mihaljova
Community and Education Specialist

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️

View solution in original post

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