If I was provided a license in the original purchase for 3.3.0 ReadyAPI and 4.9 License Server for a floating license, am I able to update both of those to use the newest ReadyAPI?I noted that 3.5 needs the 5.0+ license server, and wanted to make sure the key I was given would work on later versions before I download everything again.
No, the old license key won't work with new versions of ProtectionsLS and ReadyAPI, you can read the details here: https://support.smartbear.com/readyapi/docs/general-info/licensing/activate/floating/configure-licen...
So you need to contact the Support team here: https://support.smartbear.com/message/?prod=ReadyAPI - select Floating License Upgrade inquiry (to v5.x) and provide us with the IP and port that you want to use for a new license.
Thanks for the tip to upgrade, unfortunately I'm seeing the same issue.Kind of at a loss of what else to try here.
If the problem persists, could you please contact the Support team via the Contact Support form and explain the issue in detail?
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