# Is zephyr working now? **URL:** \ **Category:** Zephyr\ **Tags:** test, migrated, zephyr-squad\ **Created:** [March 17, 2025, 8:48pm UTC](https://community.smartbear.com/t/is-zephyr-working-now/368 "2025-03-17T20:48:48Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![system](https://avatars.discourse-cdn.com/v4/letter/s/bcef8e/32.png) [@system](https://community.smartbear.com/u/system)\ **Post date:** [March 17, 2025, 8:48pm UTC](https://community.smartbear.com/t/is-zephyr-working-now/368/1 "2025-03-17T20:48:48Z")
> Originally posted by **lnikiel24** on March 17, 2025 I see that the latest status report that zephyr should be operational. However, it is not for me. Is anyone else currently experiencing issues? Thank you ---
**Author:** ![system](https://avatars.discourse-cdn.com/v4/letter/s/bcef8e/32.png) [@system](https://community.smartbear.com/u/system)\ **Post date:** [March 18, 2025, 12:52pm UTC](https://community.smartbear.com/t/is-zephyr-working-now/368/2 "2025-03-18T12:52:08Z")
> Originally posted by **AmandaCFL** on March 18, 2025 +1 all the QAs in my company are not able to use Zephyr. Sent support ticket but no response yet. ☹ ---
**Author:** ![system](https://avatars.discourse-cdn.com/v4/letter/s/bcef8e/32.png) [@system](https://community.smartbear.com/u/system)\ **Post date:** [March 18, 2025, 4:24pm UTC](https://community.smartbear.com/t/is-zephyr-working-now/368/3 "2025-03-18T16:24:58Z")
> Originally posted by **fawadmalikRBA** on March 18, 2025 In my case, my API calls straight up fail, even though the status page claims only degraded performance Jira Software Automation for Jira \> Degraded Performance [Zephyr Squad Cloud Status](https://status.zephyr4jiracloud.com/) ---
**Author:** ![system](https://avatars.discourse-cdn.com/v4/letter/s/bcef8e/32.png) [@system](https://community.smartbear.com/u/system)\ **Post date:** [March 18, 2025, 7:36pm UTC](https://community.smartbear.com/t/is-zephyr-working-now/368/4 "2025-03-18T19:36:43Z")
> Originally posted by **CEldreth** on March 18, 2025 All I see is this: eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiI2MjlmNjIxZDg3ODNlNzAwNmY2MTAwMDgiLCJxc2giOiIwMmJjMGQ1MmRiNDE0NTFkOTczN2EwMzc3ZDk5YThiNDAwODAzNjBkMWU4ZmY2MGQ1ZjY3MDBlNmEwNDcwY2FiIiwiaXNzIjoiNmQ0MWVmYTktZTQzNC0zODhkLTg3ZTEtMzc2NDljYzBjMzJjIiwiY29udGV4dCI6e30sImV4cCI6MTc0MjMyNzQ3OCwiaWF0IjoxNzQyMzI2NTc4fQ.pJuxutUcttKQgx\_v7E60eQMjTR1rlDlkyuHWznTkVUo ---
**Author:** ![system](https://avatars.discourse-cdn.com/v4/letter/s/bcef8e/32.png) [@system](https://community.smartbear.com/u/system)\ **Post date:** [March 28, 2025, 6:57pm UTC](https://community.smartbear.com/t/is-zephyr-working-now/368/5 "2025-03-28T18:57:20Z")
> Originally posted by **ecastillo** on March 28, 2025 Currently I’m experiencing issues with my API calls [https://prod-api.zephyr4jiracloud.com/connect/public/rest/api/1.0/teststep](https://prod-api.zephyr4jiracloud.com/connect/public/rest/api/1.0/teststep) or [https://prod-api.zephyr4jiracloud.com/connect/public/rest/api/2.0/teststep](https://prod-api.zephyr4jiracloud.com/connect/public/rest/api/1.0/teststep) we are using these endpoints with the parameters needed, and the only response I got is: Access forbidden since Zephyr Squad add-on is not active. Current add-on status is HOST\_UNREACHABLE When it was working fine last week, is any of you still having issues with API calls? ---
**Author:** ![system](https://avatars.discourse-cdn.com/v4/letter/s/bcef8e/32.png) [@system](https://community.smartbear.com/u/system)\ **Post date:** [April 2, 2025, 11:44am UTC](https://community.smartbear.com/t/is-zephyr-working-now/368/6 "2025-04-02T11:44:28Z")
> Originally posted by **aman121** on April 02, 2025 We are facing the same issue. The API was working until yesterday but is no longer functioning. We are reaching out to Jira support for assistance. ---
**Author:** ![system](https://avatars.discourse-cdn.com/v4/letter/s/bcef8e/32.png) [@system](https://community.smartbear.com/u/system)\ **Post date:** [April 2, 2025, 2:08pm UTC](https://community.smartbear.com/t/is-zephyr-working-now/368/7 "2025-04-02T14:08:08Z")
> Originally posted by **sanjeevpande** on April 02, 2025 Could you please create a support ticket with the Squad team using the following link to help us investigate the issue. [https://support.smartbear.com/zephyr-squad/message/](https://support.smartbear.com/zephyr-squad/message/)