VISUAL TESTING IMAGES NOT RETRIEVED

Question

I am working on a project for web automation with cypress, typescript. I wanted to Integrate SmartBear for visual testing. I have done the initial configuration manually, as i am using typescript and while setup it showed "e2e.js do not exist".The issue i am facing is firstly it is taking screenshots and that is visible in the dasboard. But when i click on individual images it is just showing loading and ends with an retrieval issue error.&nbsp;&nbsp;

humashankar · Accepted Answer

Hi Asmina&nbsp;
Ensure that your image storage settings are correct, with sufficient space and accessible network connectivity.
Also, confirm that your account has the necessary permissions to access and retrieve images.
After that, inspect your Cypress and TypeScript setup, ensuring correct TypeScript compilation and execution, as well as proper import and usage of the VisualTest plugin or API calls. As well, check that all required dependencies are installed and up-to-date, and verify that any necessary environment variables for VisualTest are set correctly
Hope this helps - Happy to help further!!Thank you very much and have a great one!Warm regards