Forum Discussion
- Hassan_BallanRegular Contributor
Do you and all your colleagues have the same version of TestComplete, Extension, and Chrome browser? And is the Extension enabled?
- AnitaLeslieOccasional Contributor
yes and extension is enabled
- rraghvani
Champion Level 3
You have an old version of TC, and the SmartBear Test Extension is no longer supported and is most likely disabled by the browser.
Your best option is to use the latest version of TC, which has the latest SmartBear Test Extension that is supported by Chrome.
- AnitaLeslieOccasional Contributor
My other collegue has TC 15.45, chrome ver 132 and extnesion enabled - it works perfectly fine for him. I have the smae parameters but it doesnt recognize.
- AnitaLeslieOccasional Contributor
Even when i try to upgrade to a newer version i get an error message. Any suggestions on how can i upgrade?