Forum Discussion

Sachin_VAM's avatar
Sachin_VAM
New Member
11 days ago

TestComplete Version-15.75 : Unable to Launch and interact with Chrome version-137.

I'm very new to Testcomplete tool and hence my knowledge stack is limited here. Hence looking for assistance here . FYI - I already have installed Smart Bear Test Extension in my laptop. However, when I checked - I found TestComplete 15.75 support upto Chrome134 only. (below image attached for reference) I have chrome 137 and as per org policy - I cannot downgrade chrome browser to lower version. Also I checked there are no testcomplete patches available yet for chrome 137. I have to perform 1 critical POC of Testcomplete tool for our valued customer but I'm blocked here. Need suggestions and support urgently.

https://support.smartbear.com/testcomplete/downloads/chrome-patches/

2 Replies

  • sean4311's avatar
    sean4311
    Icon for Staff rankStaff
    4 days ago

    Hello, 
    So I can also confirm that TestComplete works with the latest release of Chrome as well. Lets walk through some of the needs to make this work:

    Chrome extension: TestComplete installs a Chrome extension on your browser. This extension bridges a connection for TC to retrieve and interact with web elements in the browser. Double check if the extension is present. Some IT departments block extensions or have group policies which prevent the extension from installing. 

    If it's not there, then try installing the extension using the following bat files (run as administrator):
    1. "C:\Program Files (x86)\SmartBear\TestComplete 15\Bin\Extensions\tcCrExtension\DisableChromeExtension.bat" 

    2. "C:\Program Files (x86)\SmartBear\TestComplete 15\Bin\Extensions\tcCrExtension\EnableChromeExtension.bat" 

    If that does not work, please file a ticket under https://support.smartbear.com/testcomplete/message/ and our team will be more than happy to assist with this problem.