Forum Discussion

Regular Contributor

5 days ago

An internal error occurred while running the Google Chrome browser

i have a Azure DevOps pipeline that completed successfully on one of my VM's yesterday. The testcomplete on my workstation and the testexecute on the VM are both 15.70 (latest release) installed a couple of weeks ago. Today, that same pipeline cannot even complete one test case successfully. it starts chrome but never navigates to the website. the error message in the devops log is simply

Note: I can successfully run the testcomplete project suite on the exact same VM/testexecute via network suite. it just gets this error when it runs the pipeline.

anybody know what's going on here?

Hassan_Ballan
5 days ago
It could be related to TestComplete browser extension installation. I suggest you uninstall TestComplete, reboot, and reinstall TestComplete.That should take care of any installation related problem.

I also recommend to split browser start and site navigate to tow commands, that way you will have better debug to know if it is the browser startup or the page navigation.

Hassan_Ballan
Frequent Contributor
5 days ago
It could be related to TestComplete browser extension installation. I suggest you uninstall TestComplete, reboot, and reinstall TestComplete.That should take care of any installation related problem.

I also recommend to split browser start and site navigate to tow commands, that way you will have better debug to know if it is the browser startup or the page navigation.
- dhundley
  Regular Contributor
  4 days ago
  the uninstall/reboot/reinstall appears to have resolved the internal error in chrome. first and third test cases completed successfully. the second one had some a "dllhost.exe process crashed" error but that probably is not even related to testcomplete. if anyone is familiar with what might have caused it, feel free to share. thanks!
  - dhundley
    Regular Contributor
    4 days ago
    update:
    
    after completing several test cases successfully the pipeline got stuck in the middle waiting for the chrome browser so i cancelled it and started it up again. The first two test cases were successful but the third failed again with the message about the internal error while running chrome. i'm thinking i might need to revert my testexecute to an earlier release and see if that solves it.