Forum Discussion
2 Replies
Hello panidjar1
Thanks a lot for reporting this and for sharing the information so far!
We’d like to take a closer look at what’s happening here; could you create a support case via our SmartAssist chatbot:
https://support.smartbear.com/readyapi/You can also find the steps to create a case directly through SmartAssist here:
https://support.smartbear.com/what-is-smartassist#howtouse . When submitting the case, you can reference this community post so that you don't have to repeat yourself.It would also help a lot if you could add to the support case:
- ReadyAPI project file where the issue can be reproduced (it can be a reduced/sample project)
- ReadyAPI logs folder
As we weren't able to replicate the exact behavior you're reporting, sharing the project file and the logs should help our team investigate the issue more efficiently.
Thanks again for taking the time to raise this with us!
- panidjar1Occasional Contributor
Hello
sorry for the late response. Due to the sensitivity of the project I can only share the log folder. Ill try to make something up in terms of project sample.Hope it helps