Forum Discussion

Swoop's avatar
Swoop
Frequent Contributor
11 years ago

Running Report Throws Error: HTTP Error 503. The service is unavailable

When users try to run reports, they receive a 503 error. This is the first time I've seen this issue, so I'm not sure how to proceed.

2 Replies

  • Swoop's avatar
    Swoop
    Frequent Contributor
    Support Replied: The recommended browser is Internet Explorer 9. There have been some issues with FireFox/IE 10 reported and it is still not fully supported by SmartBear along with other Web Application vendors.
  • Swoop's avatar
    Swoop
    Frequent Contributor
    I Replied: IE9 also receives a 503 error. Could this be an issue with IIS or a windows service?