Forum Discussion
Hi Harlan,
Please make sure that you activated the license for TestComplete 10, not for v.9. If you open the http://localhost:1947/_int_/products.html page on your computer, you will see all licenses available for you. Do you see the TestComplete 10 record there?
- ray_mosley10 years agoFrequent Contributor
Yes, it is version 10. I verified that before I entered the forum question.
- TanyaYatskovska10 years agoSmartBear Alumni (Retired)
That’s strange. I suggest that you contact our Support Team ( http://support.smartbear.com/product-list/ ) to resolve this as investigating your license info can be required.
- joseph_michaud10 years agoModerator
Perhaps you activated only a Desktop or Web license and not the necessary Platform license. Check your Customer account to see if there is a Platform license that is not activated. And check the Sentinel Admin Control Center ( http://localhost:1947/_int_/features.html ) on your machine to see if there is a Platform license present. My machine (with floating Platform, Desktop, Web licenses) looks something like this:
Do you see the Platform license on your machine?
Related Content
- 3 years agoyusufalishaik
- 4 years agoabishekhari007
Recent Discussions
- 3 hours agoMW_Didata
- 14 hours agod_gfleetwood92