Forum Discussion
Hi Nchariti,
If TestComplete cannot catch any objects, it means that your application wasn’t recognized correctly for some reason. Please make sure that you performed all the preparations steps as it’s listed here: http://smartbear.com/viewarticle/76017/
Hi Tanya
Thanks for you reply. I have followed the instructions but without success. I have manually re-installed the usb drivers, installed a few more packs for android and re-installed the application.
This works with an emulator so I presume there is a compatibilty issue with my device. When I try to check the connection status from TestComplete, it shows my device ID and model but the status itself is "??", I am not sure if this means something.
- TanyaYatskovska9 years agoSmartBear Alumni (Retired)
Hi nchariti,
Sorry to hear this.
I suggest that you contact our TestComplete Support Team so that they could help you understand what is going wrong. You can reach out to them here: http://support.smartbear.com/product-list/
Please share the results of your investigation with us.
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